Adopt This Habit For Success
We all want to succeed?whether in business or in school; leading our organizations; developing our spiritual lives; strengthening our relationships with our spouses, kids, or friends; thriving in our personal growth and development; making more money; or simply making a difference. There is one secret to guarantee your success. It is boring and dull, but […]
One Secret that Guarantees Outstanding Customer Service
As a leader in your organization, are you ever frustrated by the lack of consistency in the customer service your people provide? Perhaps you?ve tried talking to them, but seen nothing more than sporadic improvement, only to slip back into average or subpar interactions with your customers or clients. Allow me to share?what I believe […]
Launch, Then Improve
I would like to issue a challenge to you today: Whatever you are trying to create, whatever you keep editing and refining, whatever you keep working on ?one more time? to make perfect? Go ahead and launch.?Improve later! Launching Is Winning Some may disagree. They may say, ?Imagine if Apple launched and produced millions of […]
Are You a Decisive or Deliberative Leader?
Outstanding leaders are decisive. They are not hesitant, reticent, or unsure. They are brave and daring. They are comfortable making bold decisions, even when they are not 100% sure success will follow. Right? But how about being deliberative? Calm. Calculated. Intentional. Slow to act. Aren’t these good qualities in a leader as well? Be Decisive, […]
Deciding When the Choice Is Unclear
Let’s have a conversation today about making tough decisions. Whether leading others or leading ourselves, making the right decision determines our level of success. Stripped down to the basics, there are two types of decisions. As leaders we must know the difference between the two. By having this understanding, we will be able to avoid […]
When Your People Don’t Do What They Should
Some of the hardest times I have ever faced as a leader were those when someone on my team was not doing what they should. If you are like me, inevitably you will have at least one person on your team who is in this camp, and sometimes more. And so we ask ourselves, “What […]
How to Get Things Done
I am not a doer by nature. I am a thinker and a perfectionist. Left to my natural devices, I like to contemplate matters to the nth degree before I execute them.?As a leader, I have had to grow in this area. I want to share with you one of the most important lessons I […]
Be More Effective?Discover Your Input:Output:Outcome Ratio
As leaders, we all want to be more effective in any process, organization, or team that we lead. Many times we work so hard, but seem to go nowhere. Allow me to share with you the input:output:outcome principle which I believe will help you to be more effective.? Input = Your Investment For me to […]
You Fail When You Don’t Fail
Last week I watched an inspiring interview?on CNN?s GPS with Sara Blakely, the founder of Spanx, a highly successful undergarment company. In 2012 at the age of 41, Sara Blakely was named the world?s youngest, self-made female billionaire by Forbes magazine. During the course of the interview she recounted how as a fax machine sales […]
Help Your People Succeed In Life
Great leaders are concerned with helping their people succeed in life more than their success as employees. This is a simple principle yet one of the most powerful and difficult to live by. I always hear players of legendary sports coaches say things such as, ?Our coach cared about us as people more than just […]