[VIDEO: Team Tutorial] Three Steps for Saying No to a Customer

I’d like to send you an occasional leadership lesson you can do with your team. The format will be a brief video to watch together with a fill-in-the-blank worksheet for teams and trainers to follow along.

About My Writing

share this article:

LinkedIn
X
Facebook

more from dr. wes

The Right Balance Between Home and Work

Successful leaders often have one problem: success at work and failure at home. Maybe failure is too strong of a word for you. Maybe your statement is: “success at work, no success at home.” You evaluate and decide.   The prototypical

Read More

Daddy, Carry Me

I want to share about family, reflecting as a leader on this most honored role we all have: to be part of a family.    Our twins, Emily (who we call Emmy) and Luke, were a gift from the Lord to

Read More

Reflections on World Politics

If you follow world politics, you know about the fall of the Assad regime in Syria. Growing up in Lebanon, I was among the millions who lived under the terror of the Assad regime’s bombs for over a decade. First,

Read More