Archives of #caring

Transform Your Leadership with Love

I have three simple expectations of the leaders who work with me: (1) their people love them, (2) they take responsibility for the culture, and (3) they show me they are growing. So how do I measure how a leader is doing in these areas? I begin by listening to?what their people say about them […]
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Become a Leader Others Want to Come Alongside

Leadership at its essence is about becoming a person whom others want to come alongside. If successful, capable people?don’t want to join me for whatever reason, I have failed in my leadership. So my personal goal is to daily?become a better human being and leader, to?become more and more the kind of person others want […]
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Why Do We Need Healthy Leaders?

We need more leaders in our world. And better leaders. The need is palpable, urgent, and all around us. We can sense it in our hearts. And certainly, the statistics don’t lie. Our world needs us. I pray that you and I will take the call of leadership seriously and step up and fill the […]
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A Word About Domestic Abuse

People in relationships face constant challenges to maintain healthy connections. And when these connections fail, it is our human nature to descend into decadent behaviors, wielding weapons to defend and control our environments. Some may pout, yell, withdraw, or leave. And while all of these mechanisms are destructive to our relationships, one line must never […]
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Would You Rather They Love You or Respect You?

Oh my. I have heard this statement from leaders far?too often: ?I would rather they respect me than love me.? And each time I cringe. If that?s what you?ve been taught and what you practice, I ask you to reconsider your position today. Love For me there is no question. I would rather they love […]
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How to Handle Difficult Customers

In this article I want to share with you a gut-wrenching incident that happened to me and my team in the last year and the lessons it taught us about dealing with difficult customers. (For privacy, while this is an actual incident that occurred, none of the names used below are real.) What I found […]
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Values of a Great Team: FAMILY

We often hear players of great sports teams refer to each other as family. In a similar way, members of military units refer to themselves as?brothers. They are family on and off the battlefield. Groups of people?bonded together so closely that they are family?that?s the kind of team I want to be a part of. […]
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Running the Race as Leaders

[blockquote text=’This is a guest post by Stephanie LeBlanc. Stephanie is the practice administrator at TotalCare Hulen in Fort Worth, Texas. She also holds other leadership positions including president of her accounting firm, as well as Project Connect Texas, a non-profit organization she founded to serve the Dallas/Fort Worth community. – Wes Saade, M.D.’ text_color=’#ffffff’ […]
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Values of a Great Team: GOD

Mixing God and business can be a sensitive matter. Many would contend?that making God a part of your organizational values will make for a legal and human resources quagmire. As we continue our series on Values of a Great Team,?I wish to present a case for bringing God into the work place that is workable: […]
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Values of a Great Team: DAZZLE

Stand-out companies go beyond providing great customer service, even beyond exceeding customer expectations. These organizations have a jaw-dropping awe factor: They dazzle their customers!?In this article I want to share?the fourth in my series?of values of a great team: dazzling our customers. I?ve seen writers describe the?creation of the iPod and the iPhone like this: […]
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