Archives of Leadership

Stack: Ten Steps to Build a Thriving Organization

Before a skyscraper can be erected, a very deep and strong foundation must be set. Then layer-by-layer, each floor is built upon?the one before it. Likewise, powerful organizations are built on solid foundations.?The bottom layers are the weight-bearing levels. They must be able to support each level that is stacked upon them. Have you wondered […]
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Adopt This Habit For Success

We all want to succeed?whether in business or in school; leading our organizations; developing our spiritual lives; strengthening our relationships with our spouses, kids, or friends; thriving in our personal growth and development; making more money; or simply making a difference. There is one secret to guarantee your success. It is boring and dull, but […]
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One Secret that Guarantees Outstanding Customer Service

As a leader in your organization, are you ever frustrated by the lack of consistency in the customer service your people provide? Perhaps you?ve tried talking to them, but seen nothing more than sporadic improvement, only to slip back into average or subpar interactions with your customers or clients. Allow me to share?what I believe […]
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The Key to Find Meaning in Your Work Again

You may be exhausted, emotionally drained, and overworked. Maybe you feel like your work is monotonous, even meaningless, or you are tired of just being a robot, with no end in sight to the mundane tasks before you. You no longer have the energy or the interest to just do work in order to gain […]
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Leadership Happens One-on-One

Often, our image of powerful leadership is that of celebrated figures like Winston Churchill, Martin Luther King, or Billy Graham, standing in front of throngs of adoring followers, inspiring them to march forward. But great oratory never made a great leader, a person that people actually want to follow (not have to). Great leadership always […]
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These Two Principles Changed My Life

If someone were to ask you for two principles that have drastically changed your life, what would they be? While I can point to several that have impacted mine, I have been reflecting recently on two that have significantly altered how I think and how I handle life. I hope you find them beneficial, and […]
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Don?t Blame the Person, Blame the Process

When something goes wrong on your team, do you ask, ?Who?? Or do you ask, ?Why?? It is easy and tempting to point the finger at the person who failed. After all, their performance was lacking. But this is not the recipe for building successful teams, or confident people. I ask, ?Why?? I assume that […]
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How to Find Gold in People

Growing people is like digging for gold. You have to remove layers and layers of dirt for every small piece of gold that you discover. As a leader, remembering that simple idea will help you stay positive as you grow others. It was Andrew Carnegie who offered this analogy. He was once asked what his […]
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Listen with Your Heart, Not Your Ears

Listening well is not the ability to focus on what is being said. Listening well is a reflection of our maturity as human beings. Only when we mature our spirits, do we truly hear. And that begins when you listen with your heart, not your ears. Listening is an issue of the heart. In my […]
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When Feelings Get Hurt

I recently offended someone on my team. And that made me feel bad. I was wrong. What was more humbling was that I had no idea that I had offended that person. In this article, I want to share with you how hurt feelings should be handled on a team?by both the offender and the […]
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