Archives of Leadership

Train and Measure; Don’t Find and Punish

I visited a well-liked and very busy restaurant in Fort Worth yesterday. It?s the kind of place where you order your food up front, and then someone brings it to your table for you. The food was great, but the lady taking my order was less than hospitable. Customer service! How can we increase the […]
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Four Types of Leadership

Leadership is a more than just being a good person and touching people?s lives. And while?we must do those things too, at its core leadership is about taking a group of people great places?like a coach who leads a team of basketball players to victory. What if you don?t have a team, can you still […]
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Do Introverts Make Good Leaders?

If you are an introvert or?work with an introverted leader, this article is for you. Earlier this year I was talking with a phenomenal leader, and I mean a leader with an impressive track record. He runs an organization that makes a positive international impact. After a heartfelt discussion about his journey, he told me, […]
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How Likable Are You?

Not much is written in leadership about a leader?s likability. Actually, I can?t recall hearing about it once in print or at conferences I’ve attended. I find that unusual when, in fact our likability as leaders is actually very important. Being a likable person does not guarantee your leadership success. But if you are not […]
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When People Don?t Do What You Ask

You ask someone to begin doing something differently. You ask them nicely. You explain it clearly. And maybe?the change happens once, and that?s it. They simply refuse to continue doing what you?ve asked. They don?t refuse outright, but clearly they are trying to get out of doing what you?ve asked them. How should you respond? […]
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Blocking Time to Think

When was the last time you blocked two hours just for thinking? Not to take care of the urgent, but the important. Not passive daydreaming, but active, intensive thinking about the big picture for your?organization. Time to answer important questions like what’s next,?or how do we get there,?or?why are we doing what we’re doing??It may […]
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Two Powerful Principles of Leadership

There are many high points?in leadership. And the best of these moments involve people: a leader who finally moves up to the next level, a relationship that keeps getting better, or a team who simply gets it. Likewise, there are many low points?in leadership. And the worst of these moments also involve people: a person […]
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What We Can Learn from Donald Trump

As I have followed the latest US presidential campaign, I have given some thought to the phenomenon of Donald Trump. Almost?no one predicted he would still maintain the lead with the other GOP candidates. Many dismiss him as bombastic, ruthless, crude, and offensive. Some call him?an intellectual lightweight. But as a student of leadership, I […]
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One Shift That Will Revolutionize Your Leadership

In 2008, I made one dynamic shift in my thinking that catapulted my leadership to new heights. I want to share it with you today:?Don?t see the people working alongside?you as employees or team members; see them as people. Here is why?this simple yet powerful shift will revolutionize your leadership. We All Respond to Love? […]
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Feel Like Giving Up? Don?t.

If there is one thing I have learned in leadership, it is this: Don?t give up. And if there is one thing?I have learned to not give up on, it is: Yourself. The most dangerous aspect of giving up is slipping into a place of?resignation?without even realizing it.??In this article, I will share eight signs […]
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