All posts of Wes Saade

How To Build a Second Mile Organization

You want your people to smile, welcome your customers, and be friendly and courteous, right? As the leader, I am sure you do. And you should. These gestures are what I call going the first mile. This is the basic treatment that customers expect. And there is a lot of competition in the first mile. […]
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Three Questions You Must Regularly Ask Your People

When I started in leadership the main question I was ever truly interested in knowing from my people was, “What are you doing?” I wanted to know exactly what they were doing. Were they doing what I asked them to do??Were they being productive? Were they wasting time? Now, I ask other questions. “What are […]
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How to Get Things Done

I am not a doer by nature. I am a thinker and a perfectionist. Left to my natural devices, I like to contemplate matters to the nth degree before I execute them.?As a leader, I have had to grow in this area. I want to share with you one of the most important lessons I […]
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They See You: How To Be a Good Audience Member

When I started speaking in front of audiences, I discovered a startling truth: speakers can actually see the attendees. They see their faces, expressions, and body language. Up to that point, I thought I was invisible when I sat in the audience. I never thought about how to be a good audience member, really. Why […]
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Four Secrets To Resilient Relationships

If I could offer only one piece of leadership advice it would be: Create the strongest relationships possible. Here are four foundational principles that underpin resilient relationships. Truly Care for Them As I write this, I can?t help but notice how ordinary this advice seems. In a way, I feel like I am saying something […]
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3 Reasons Why People Don’t Perform at Their Best

As leaders, sometimes we struggle to answer why people don’t perform at their best. One of our preoccupations is to get our people to become all that they could be, and do all that they should do. When our people don’t perform to the levels we think they should, I have found that it is […]
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Leadership in a Nutshell: Four Fundamentals

At the heart of an effective leadership model, you will find four key components. If you excel at each of them, you will succeed. It’s that simple. Allow me to give them to you and challenge you to ask yourself today how you are doing on each.? The Leader: Focus on Personal Growth The leader […]
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What Is Healthy Leadership?

Healthy. That?s a word that has been at the center of my world for the last 15 years as a family doctor. After years of studying and writing about leadership, I have recently been pondering the word healthy as it relates?leadership. What is healthy leadership? If I were to distill everything I know about leadership […]
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